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    Quick Links: File a Claim | SC Works | LMI | Offices | Unemployment Rate: 5.7%
     

     

    Out-of-State Claims

    If you live outside of South Carolina and were separated from work with a South Carolina employer, you must file an out-of-state claim, commonly referred to as an Interstate claim, for unemployment benefits.

        File an Out-of-State Claim for Unemployment Benefits

    The Department of Employment and Workforce (DEW) only accepts new, additional, and reopened Interstate claims online via the MyBenefits portal. You can access MyBenefits 24 hours a day, seven days a week.
    File online using the following instructions:

    1. Go to MyBenefits.dew.sc.gov
    2. Create your account or sign into your existing account via the MyBenefits portal.
    3. After establishing your MyBenefits account, click on Apply for Unemployment Insurance Benefits
    4. Select Interstate claim for the workforce center nearest you and proceed with your claim. 

    If you need technical assistance filing your online Interstate claim, the Online Filing Assistance Line is available Monday through Friday from 8:30 a.m. to 4 p.m. EST. This line can be reached by dialing 1.800.529.8339. 

    After you file an Interstate claim, you will receive a packet in the mail that contains various forms and important information. You will also receive the name and contact information for your claim representative.  You are assigned a claim representative based on the last four digits of your Social Security number.

    If further information is needed regarding your reason for separation from your employer, your claim representative will mail you a separate notice listing the date and time for a telephone interview within seven calendar days of filing your claim.  The Interstate Unit communicates with Interstate claimants by phone, mail, email, and fax.  

    It takes four to six weeks to process a Quit, Discharged, or Still Working Claim. Lack of Work claims take two to three weeks to resolve.

     

        File a Weekly Claim

    Once you have filed an initial claim for unemployment benefits, you are required to file a weekly claim each week thereafter; even while you are waiting to find out if you are eligible.

    You may do this via Teleclaim by calling 1.866.831.1725 from 4:00 a.m. until midnight EST, logging on to the MyBenefits portal and selecting File Your Weekly Claim on the homepage, or downloading the free iClaim mobile app.

    Note: Before you can file your first weekly claim, you must wait two to three business days after submitting your initial claim for the system to process your information.


    Forget to File your Weekly Claim?
    If you don’t file your weekly claim for more than two weeks, the system will lock you out. You will need to re-file online through the My Benefits portal in order to reopen your claim.

    Re-file online using the following instructions listed below.

    1. Go to MyBenefits.dew.sc.gov
    2. Create your account or sign into your existing account via the MyBenefits portal.
    3. After establishing your MyBenefits account, click on Apply for Unemployment Insurance Benefits
    4. Select Interstate claim for the workforce center nearest you and proceed with your claim. 

    If you need technical assistance filing your online Interstate claim, the Online Filing Assistance Line is available Monday through Friday from 8:30 a.m. to 4 p.m. EST. This line can be reached by dialing 1.800.529.8339. 

     

        Register for Work

    Once you become an Interstate claimant, you are exempt from registering for work with SC Works Online Services. 

    However, you must register for work through the workforce center in the state you now live in within two weeks of becoming an Interstate claimant.

    You are still required to make four weekly job contacts per week.

    The Interstate Claimant Work Search Form (IB-303) and Availability Questionnaire-Interstate Form (276RIC) can be accessed below.

    Interstate Claimant Work Search Form (IB-303)
    Availability Questionnaire - Interstate Form (276 RIC)

    Fax, mail, or email your completed work search log along with your Eligibility Review to the Interstate Unit.

     

        Change Your Address

    If you are no longer a South Carolina resident and you have not performed additional work since you separated from your most recent South Carolina employer, you may change your address by logging on to the MyBenefits portal and clicking Modify your address, phone number, and tax withholding status on the homepage.

    If you are no longer a South Carolina resident and have performed additional work since you separated from your most recent South Carolina employer, you may change your address by re-filing an initial claim online using the MyBenefits portal. You can access MyBenefits 24 hours a day, seven days a week.

    Re-file online using the following instructions listed below.

    1. Go to MyBenefits.dew.sc.gov
    2. Create your account or sign into your existing account via the MyBenefits portal.
    3. After establishing your MyBenefits account, click on Apply for Unemployment Insurance Benefits
    4. Select Interstate claim for the workforce center nearest you and proceed with your claim. 

    If you need technical assistance filing your online Interstate claim, the Online Filing Assistance Line is available Monday through Friday from 8:30 am to 4 pm EST. This line can be reached by dialing 1.800.529.8339. 

     

        Change Your Payment Method

    On the homepage of the My Benefits portal click Manage My Profile and select Change Benefit Payment Method.

     

        View Your 1099-G

    Access your 1099-G by logging in to your account on MyBenefits.

     

        File an Appeal

    You have the right to file an appeal if you disagree with your eligibility determination. By law, you must file your appeal within 10 calendar days of the mailing date listed on the determination. Our appeals page has more information.

     

        Request Proof of Eligibility

    Some agencies and organizations consider unemployment benefits to be a source of income and require individuals to provide proof of eligibility (or non-eligibility) when submitting applications. You may do this online via the MyBenefits portal. For step-by-step instructions, click here.

     

     

    If you have specific questions regarding your out-of-state claim, you may contact your claim representative or email remoteinterstate@dew.sc.gov and receive a response within two business days.


     
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