The Department of Employment and Workforce (DEW) only accepts new, additional, and reopened Interstate claims online via the MyBenefits portal. You can access MyBenefits 24 hours a day, seven days a week.
File online using the following instructions:
- Go to MyBenefits.dew.sc.gov
- Create your account or sign into your existing account via the MyBenefits portal.
- After establishing your MyBenefits account, click on Apply for Unemployment Insurance Benefits.
- Select Interstate claim for the workforce center nearest you and proceed with your claim.
If you need technical assistance filing your online Interstate claim, the Online Filing Assistance Line is available Monday through Friday from 8:30 a.m. to 4 p.m. EST. This line can be reached by dialing 1.800.529.8339.
After you file an Interstate claim, you will receive a packet in the mail that contains various forms and important information. You will also receive the name and contact information for your claim representative. You are assigned a claim representative based on the last four digits of your Social Security number.
If further information is needed regarding your reason for separation from your employer, your claim representative will mail you a separate notice listing the date and time for a telephone interview within seven calendar days of filing your claim. The Interstate Unit communicates with Interstate claimants by phone, mail, email, and fax.
It takes four to six weeks to process a Quit, Discharged, or Still Working Claim. Lack of Work claims take two to three weeks to resolve.