The S.C. Department of Employment and Workforce (DEW) soon will be upgrading how you interact with the agency. In order to provide the best service, we are modernizing our benefits portal to create efficiencies for both claimants and businesses. 

For Claimants

The new unemployment insurance (UI) benefits system is a self-service portal that will give you more access to your account allowing you to:

  • View your weekly certifications.
  • See if your payment has been processed.
  • Sign up to receive your payment on a debit card or through direct deposit.
  • Communicate directly with DEW staff through a message board.
  • Access user guides, glossaries and contact information for other government agencies to help you through the process.
  • And much more.

To get started, you will need to re-register your account on the new system. When you register you will receive a unique ID number and then be able to access your account. Information on how to register will be sent to you soon.

For Businesses

The UI self-service benefits system is safe and secure. Launching this fall, it will expand your access to the UI process by improving how you:

  • Respond to separations.
  • Receive charging information.
  • Respond to wage audits.
  • View agency correspondence.
  • File appeals.
  • View benefits charges.

More information about the system will be available soon.

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