Employer Benefit Charge Protests

The process to submit your Charge Protest has changed. You may submit your protest online using the Employer Self-Service Portal. If additional information is needed, DEW will contact you.

For assistance logging into your Employer Self-Service Portal, click here.
For assistance on how to view your Actual Benefit Charges in the Employer Self-Service portal, click here.

At the end of each quarter, every business receives a copy of all UI benefits charged against their account for that quarter. Please review all benefit charges carefully. Benefit charges will affect your unemployment tax rate at a later date. If you disagree with any of your benefit charges or find any errors, you must protest the charges within 30 days of the date of notice.

You will see any adjustments to your account in the next quarterly charge statement.

Appeals Information

When a claimant files for unemployment benefits, the department investigates the claim by contacting both the claimant and the claimant’s former employer. The department then issues a written determination detailing its initial ruling on the claimant’s eligibility for benefits and any points of law considered.

You have the right to file an appeal if you disagree with the initial determination. Each determination letter contains detailed appeal rights and information; make sure to read this information thoroughly. 

Click here for more about appealing a claim.


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