Click here for questions related to the Coronavirus and Unemployment Insurance Benefits.

If your work is affected by COVID-19, you can apply for Unemployment Insurance. This process and these benefits are the same as applying for benefits if you lose your job through no fault of your own. Below you can click through instructions that walk you through the registration and application portal.

If you need assistance applying for benefits, claims representatives are available at 1-866-831-1724.

Applying for Benefits

Unemployment Insurance (UI) is a nationwide program created to financially help eligible individuals (also referred to as claimants), who are unemployed through no fault of their own, while they actively search for new work. NOTE: Weekly job search is currently suspended through the duration of the State of Emergency, declared by Governor Henry McMaster. 

In South Carolina, a UI claim can provide up to 20 weeks of benefits. The average weekly benefit amount is $236. The maximum weekly benefit is $326.

Application Process

Unemployment insurance is a 100% online process. Claims are filed through the MyBenefits Portal.

Eligibility for benefits can only be determined after you have filed a claim for benefits.  There are several factors that affect your eligibility for benefits.  They include but are not limited to your wages during the base period, your reason for separating from your employer, your availability to work, and more. 

There are four basic steps to the application process for individuals:

Step 1. Create a username and password
Video Instructions
PDF Instructions

Step 2. Register for an account
Video Instructions
PDF Instructions

Did you forget your password? You can now reset your password by text, email or answering security questions. See detailed instructions here.

Step 3. File a new claim
Video Instructions
PDF Instructions

This would complete the application process.

Visit Claims Process to read more about what to expect once the claim is submitted.
Go visit the Weekly Claims page to learn more about your weekly expectations. You may also look at the tutorials below.

Step 4. Weekly Certifications.
You are required to certify each week so we know if you're still unemployed. Payment can not be released if this is not completed weekly. 
Video Instructions
PDF Instructions

CARES Act Programs

Pandemic Unemployment Assistance
Pandemic Unemployment Assistance is a federal program available through the CARES Act. This program expands eligibility for unemployment assistance for individuals who may not be covered under regular unemployment insurance.

Pandemic Unemployment Assistance (PUA) FAQ
PUA Claim PDF Tutorial
PUA Filing Process Video Tutorial
NEW Weekly Certification Question Added for PUA Claimants

Pandemic Emergency Unemployment Compensation
Pandemic Emergency Unemployment Compensation (PEUC) is a temporary program that provides up to 13 additional weeks of payments to individuals who have exhausted their regular Unemployment Insurance (UI) benefits.

PEUC Application Process PDF Tutorial
PEUC Filing Process Video Tutorial



Follow these links to learn more or click the video link below to view a tutorial.

1. The claims process.
2. Register for work.
3. Search for work.

Video Resource

MyBenefitsVideo Tutorial | Learn how to create an account, apply for benefits and file a weekly claim.


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