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Have you downloaded the SC DEW Mobile App?

The app is free and available for all Android and iPhone users.
Read the press release here! 

The app features for claimants include:  

  • Complete weekly certification from your smartphone
  • View status of your claim
  • View payment history
  • View countdown until next available day to certify
  • View documents and correspondences from DEW

Be the first to know about time sensitive updates on your claim and deadlines, by enabling push notifications on your smartphone. Like all mobile applications, push notifications are enabled in the settings of your smartphone, not the mobile app. 

Click here for questions related to the Coronavirus and Unemployment Insurance Benefits.

If your work is affected by COVID-19, you can apply for Unemployment Insurance. This process and these benefits are the same as applying for benefits if you lose your job through no fault of your own. Below you can click through instructions that walk you through the registration and application portal.

If you need assistance applying for benefits, claims representatives are available at 1-866-831-1724.

Applying for Benefits

Unemployment Insurance (UI) is a nationwide program created to financially help eligible individuals (also referred to as claimants), who are unemployed through no fault of their own, while they actively search for new work. NOTE: Weekly job search is currently suspended through the duration of the State of Emergency, declared by Governor Henry McMaster. 

In South Carolina, a UI claim can provide up to 20 weeks of benefits. The average weekly benefit amount is $236. The maximum weekly benefit is $326.

Application Process

Unemployment insurance is a 100% online process. Claims are filed through the MyBenefits Portal.

Eligibility for benefits can only be determined after you have filed a claim for benefits.  There are several factors that affect your eligibility for benefits.  They include but are not limited to your wages during the base period, your reason for separating from your employer, your availability to work, and more. 

There are four basic steps to the application process for individuals:

Step 1. Create a username and password
Video Instructions
PDF Instructions

Step 2. Register for an account
Video Instructions
PDF Instructions

Did you forget your password? You can now reset your password by text, email or answering security questions. See detailed instructions here.

Step 3. File a new claim
Video Instructions
PDF Instructions

This would complete the application process.

Visit Claims Process to read more about what to expect once the claim is submitted.
Go visit the Weekly Claims page to learn more about your weekly expectations. You may also look at the tutorials below.

Step 4. Weekly Certifications.
You are required to certify each week so we know if you're still unemployed. Payment can not be released if this is not completed weekly. 
Video Instructions
PDF Instructions

Benefit Year

When you apply for unemployment benefits, you establish an active unemployment account for 52 weeks. These 12 months (which may be different than a calendar year) are referred to as a benefit year. You may receive benefits during the benefit year, provided you meet all eligibility requirements until your benefit year expires or you receive the total maximum benefit amount assigned to your claim, whichever comes first. 

If you exhaust all of the available state and/or federal programs there are no additional benefits available to you within that benefit year. It's important to understand, benefits will not automatically be available in a new benefit year. Under current law, in order to be eligible for UI benefits again, you must meet the following requirements:

✔️ You must earn at least eight (8) times your weekly benefit amount, from a new employer who pays into the UI Trust Fund.

✔️ You must be laid off by no fault of your own (meaning you didn't quit or were fired).

✔️ And, you must re-apply for benefits, but only after you meet the above requirements and after your benefit year has ended.

Federal Programs

Federal Pandemic Unemployment Compensation (FPUC)

Currently, the $300 FPUC payments are available to claimants who did not exhaust their state or federal UI claim in December and those on the PUA extension. The PEUC program extension is still being implemented. The supplemental FPUC benefits will be made available, backdated to claim week ending January 2, 2021, once the PEUC program extension is available. 

To read more about the FPUC program extension, go to the COVID Federal Programs page. 

Pandemic Unemployment Assistance (PUA)
PUA is unemployment assistance for the self-employed, contractor, gig worker, those who file a 1099, individuals who are ineligible for any other state or federal unemployment benefits and who are unemployed, unable to work or unavailable to work as a direct result of COVID-19.

Read more about the federal extension on the COVID Federal Programs Page.

Pandemic Unemployment Assistance (PUA) FAQ
PUA Claim PDF Tutorial
PUA Filing Process Video Tutorial
NEW Weekly Certification Question Added for PUA Claimants

Pandemic Emergency Unemployment Compensation (PEUC)

For those who previously exhausted their 13 weeks of PEUC prior to December 26, 2020, the federal extension is still being implemented in South Carolina. Once the PEUC program is implemented, you will have the chance to certify for weeks dating back to January 2, 2021. If you are found eligible for any or all of those weeks, you will receive back pay. The back pay will include your weekly benefit amount plus the weekly $300 FPUC payment. 

Read more about the PEUC extension on the COVID Federal Programs page. 

Pandemic Emergency Unemployment Compensation (PEUC) FAQ
PEUC Application Process PDF Tutorial
PEUC Filing Process Video Tutoria

Extended Benefits (EB)
Read more about EB program ending here. 

Lost Wages Assistance
For more information about the Lost Wages Assistance Program, go 

Lost Wages Assistance (LWA) FAQ
ID Verification Process Guide
CSS Lost Wages Assistance (LWA) Guide


Follow these links to learn more or click the video link below to view a tutorial.

1. The claims process.
2. Register for work.
3. Search for work.

Video Resource

MyBenefitsVideo Tutorial | Learn how to create an account, apply for benefits and file a weekly claim.


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803.737.2400,  711 (TTY)

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