How do I file a weekly claim over the phone?
In order to file a weekly claim using TelClaim you will need:
- A touch-tone phone
- Your Social Security number
- Your Personal Identification Number (PIN)
When you set up your account with TelClaim, you choose a PIN, which can be any four-digit number you select except 0000 or 9999. TelClaim will request your Social Security number and your PIN. For your protection, you should always keep your PIN confidential. If you enter your PIN incorrectly three times, TelClaim will suspend system access.
Listen carefully to the instructions and answer the questions about whether you worked, earned any income and whether you were able, available and looking for work.
If you physically worked during the week, you must report your gross earnings, even if you have not been paid. Unsure of what earnings to report weekly? Check out the Earnings_Worksheet or the Reporting Your Wages video tutorial.
Do not hang up until TelClaim says, “Your claim has been accepted.” If you hang up before this message or get disconnected, you must call again to file your claim.