About this Handbook Overview of Unemployment Insurance (UI) About the UI Program We are Here to Help You What We Need to Provide the Best Customer Service The UI Application Process Eligibility for UI Benefits Qualifying for UI Benefits Benefit Year Why are You No Longer Working for Your Past Employer? Are You Able and Available to Work? Initial Determination Amount of UI Benefits Waiting Week Base Period Benefit Amount Clarified Monetary Determination Weekly Benefit Amount Deductions What is Deductible from my Benefits? Maintaining Your UI Eligibility Important Reminders and Tips of Your Responsibilities as a Claimant Reporting Earnings When to Report Earnings What Earnings to Report How to Calculate Gross Earnings | Getting You Back to Work Did You Find a New Job and Now Need to Stop Receiving UI? UI Fraud Claimant Fraud Identity Theft and Impostor Claims Appeal Rights Do I Really Need to Participate in the Hearing? Do I Need Evidence or Witnesses? How to Submit an Appeal Overpayments Overpayment Notification Repaying an Overpayment Payment Plans for Overpayments Failing to Repay an Overpayment Appendix A - Legal Disclosures Equal Opportunity Information What to Do if You Experience Discrimination Accommodations for Individuals with Disabilities Your Privacy Matters to Us Income & Eligibility Verification Notice Appendix B - Glossary Appendix C - Claimant Checklist Appendix D - Appeal Hearings Frequently Asked Questions Appendix E - SC Works |