Filing a weekly claim involves answering questions about whether you worked, earned any income and whether you were able, available and looking for work. As of April 18, 2021, the weekly job search requirement must be completed each claim week, in addition to certifying each week. Both tasks ensure that you are paid accurately and timely. More details can be found on the "Find a Job" page.
A standard claim week begins Sunday and ends the following Saturday. The earliest day to file is on Sunday. The earlier you file and certify eligibility the quicker you receive payment. Failing to file, or filing late will affect your payment.
If you physically worked during the week, you must report your gross earnings, which is the amount you earn before taxes or any other deductions; even if you have not been paid yet.
You may file weekly claims:
- Online via the MyBenefits portal.
- If you don’t have computer access, you can apply online using a computer at one of many service locations across the state.
As we continue to look for ways to make the claims process more user-friendly, we have launched a claim status tracker. Claimants will be able to find the tracker in the MyBenefits portal to see the status of their benefits in real-time. Claimants can find this claim status tracker by logging into their portal and selecting the Claim Status tab at the top of their screen.
In order to check your payment status, simply log into your MyBenefits portal and go to the portal homepage. Payments issued by DEW will be easily listed on the homepage under the payment header.
You can also call 1-866-831-1724 | Relay 711 to speak with a TelClaim representative.
Questions about Unemployment Insurance during COVID-19?
To learn more about managing your benefits view the following links.