Unemployment Insurance (UI) is intended to be temporary financial assistance for an individual unemployed through no fault of their own to bridge the gap between their former job and their new opportunity. As a result, individuals receiving UI benefits are expected to accept suitable offers of work. DEW will disqualify an individual from receiving future UI benefits if DEW determines the individual turned down an offer of suitable work without good cause. If you have offered an individual a job and they refused, it is important for you to report the incident to DEW through your Employer Self Service Portal.

DEW will consider a written offer of suitable work, regardless of whether it was sent to the claimant by registered mail, certified mail, U.S. Mail, email or text message. Whenever possible, employers should follow up with their employees via email, phone, or text to confirm the offer was actually received. Supporting documentation will help DEW make the right decision in reviewing these cases.

DEW will consider a verbal offer of suitable work if an employer provides a sworn statement detailing the terms of the offer and attesting that the offer was made to the individual.

The Refusal of Job Offer Guide (PDF) provides screenshots and instructions to help you through the process.

Or you can submit an Offers of Work Form (UCB-261) to:

S.C. Department of Employment and Workforce
Attn: Offers of Work
P.O. Box 995
Columbia, SC 29202